KNOWLEDGE ZONE > NEW TECHNOLOGY

Here are some of the telecoms changes that are taking place in the marketplace and that you need to know about

Convergence

Allows you to access information from any device (your PC, mobile, PDA) from anywhere. It also means you can lower the cost of your IT by installing and managing a single network that supports voice, mobile and data networks.

Convergence can help you:

  • Reduce costs and get more from your network
  • Introduce new customer services
  • Boost your employees' productivity
  • Extend your competitive advantage

Internet Protocol (IP)

The technology at the heart of the internet which helps systems effectively work together within a single office or between a number of sites, locally, nationally or globally.

Voice over Internet Protocol (VOIP)

Internet telephony allows users to reduce call costs by routing calls over the internet.